Contact Us
Have a question about sizing, a product, showroom appointments, or your upcoming event? Our team is here to help.
How We Can Help
Product & Style Enquiries
If you need help choosing a dress, understanding a style, or checking details before ordering, we are happy to assist.
Sizing & Fit Advice
If you are unsure about sizing, fit, or which style may suit you best, contact us before purchase for guidance.
Showroom Appointments
For selected premium styles, personalised fittings, and limited rental enquiries, you can book a private showroom appointment.
Urgent Event Questions
If your event date is close, contact us before ordering or booking so we can advise based on current timing and availability.
To Help Us Assist You Faster
Before contacting us, it helps to include:
- the product name or link
- your event date
- your usual dress size
- your preferred colours or styles
- whether your enquiry is about online purchase, showroom fitting, or rental availability
This helps us guide you more accurately and respond more efficiently.
Showroom Appointments in Sydney
Our Monterey showroom is open by appointment only and is best suited to selected premium styles, personalised guidance, and limited rental enquiries.
Most dresses can still be purchased online without an appointment.
Frequently Asked Questions
Do I need an appointment to buy a dress?
No. Most dresses can be purchased online without booking an appointment.
Can I contact you for sizing advice before ordering?
Yes. We are happy to assist with general sizing and fit guidance before purchase.
Is the showroom open for walk-ins?
No. Our showroom operates by appointment only.
Are all dresses available in the showroom?
No. The showroom includes selected styles only.
Can I contact you about urgent orders or appointments?
Yes. If your event date is close, please contact us as soon as possible and we will advise based on availability.
Need Help Choosing the Right Option?
Whether you are ready to order online or would like more guidance before deciding, we are here to help.